Novus is committed to safeguarding the information users entrust to Novus and believes that every user should know how it utilizes the information collected from users. The Website is not directed atchildren under 13 years of age, and Novus does not knowingly collect personally identifiable information from children under 13 years of age online.Please note that the Website may contain links to other websites. These linked sites may not be operated or controlled by Novus. Novus is notresponsible for the privacy practices of these or any other websites, and you access and utilize thesewebsites entirely at your own risk. Novus recommends that you review the privacy and other practices of any other websites that you choose to visit or otherwise access.
The Information Novus Collects
Users browsing the Website without registering an account or affirmatively providing personally identifiable information to Novus do so anonymously. Otherwise, you may provide and Novus may collect personally identifiable information from users in a variety of ways. Personally identifiable information may include, without limitation, (i) contact data (such as a user’s name, mailing and e-mail addresses); (ii) demographic data (such as a user’s zip code, age and income); (iii) business information such as ingredient profiles and (v) other information requested during any account registration process. If you communicate with Novus by e-mail or otherwise, post Customer Data to the Website, post messages or content to any forums or other features on the Website or through social media, complete online forms, surveys or entries or otherwise interact with or use the features on the Website, any information provided in such communications may be collected by Novus. Novus may also collect information about how Users use the Website, for example, by tracking the number of unique views received by the pages of the Website, or the domains and IP addresses from which Users originate. While not all of the information that Novus collects from Users is personally identifiable, it may be associated with personally identifiable information that Users provide Novus through the Website or otherwise.
Novus does not recognize “do not track” signals from a User’s web browser.
Due to the communications standards on the Internet, we automatically receive the uniform resource locator (URL) of the website from which you came and the website to which you proceed once you leave the Website. We also receive the IP address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your Internet service provider (ISP). This information is used to analyze overall trends to help us improve the Website.
How Novus Uses Information
Novus may use personally identifiable information collected through the Website for the specific purposes for which the information was collected, to contact users regarding products and services offered by Novus, its parent, subsidiary and other related companies and its trusted affiliates, independent contractors and business partners, and otherwise to enhance users’ experience with Novus and such affiliates, independent contractors and business partners. Novus may also use information collected through the Website for research regarding the effectiveness of the Website and the business planning, marketing, advertising and sales efforts of Novus, its trusted affiliates, independent contractors and business partners. Information collected from you may also be used to ensure compliance with certain terms and conditions and agreements entered between you and Novus.
Novus will communicate with you through email and notices posted on this Website. These may include a series of welcome emails which help inform new users about various features of the Website, emails and confirmations regarding actions taken by you on or through the Website, and notices relating to the proper functioning of the Website or your account. Novus may use your personal information to send you promotional information relating to Novus’ products and services and related products and services offered by third parties that Novus feels may be of interest to you if you have opted-in to receive such information. If you wish to opt-out of receiving promotional emails, please send a request to firstname.lastname@example.org or use the opt-out mechanism set forth in the applicable communication, if any.
Disclosure of Information
Novus may disclose personally identifiable information collected from users to its parent, subsidiary and other related companies, trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above, as necessary to provide the services offered by Novus and to provide the Website itself, and for the specific purposes for which the information was collected. Novus may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders or other legal process, to establish, protect or exercise Novus’ legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. Novus may disclose personally identifiable information in order to protect the rights, property or safety of a user or any other person. Novus may disclose personally identifiable information to investigate or prevent a violation by a user of any contractual or other relationship with Novus or the perpetration of any illegal or harmful activity. Novus may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. Finally, Novus may disclose or transfer personally identifiable information collected from users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation or other reorganization of its business.
Users may upload Customer Data as part of their use of the Website and services. Novus uses and discloses such Customer Data solely to provide service to customers. Novus may also use and disclose de-identified, aggregated data based upon Customer Data as set forth in the Terms and Conditions.
Security of Information
Information about users that is maintained on Novus’s systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and Novus cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. Novus is not responsible for the circumvention of any privacy settings or securitymeasures relating to the Website by any users or third parties.
Correcting, Updating, Accessing or Removing Personal Information
Your California Privacy Rights
California Civil Code Section 1798.83 permits Users that are residents of California to request certain information regarding Novus’ disclosures of personally identifiable information to third parties for such third parties’ direct marketing purposes. If User is a California resident and would like to make such a request, please email Novus at email@example.com or write Novus at the address noted below.
Social Media For Public Usage and User Generated Content Policy
Policy Audience - Public
These guidelines are posted on Novus sites and apply to anyone who engages with Novus via blogs, wikis, social networks, or any other kind of online social media relating to Novus. Non-compliant messages shall be removed.
Policy Guide - Public
Novus has established a digital media strategy to communicate with its stakeholders via social media. Novus intends for social media to be a place where customers, employees, industry enthusiasts, or curious individuals can safely explore our world at Novus.
Novus welcomes you to engage with us on social media. These guidelines are mandatory; any user generated content that violates these guidelines will be removed from Novus social media platforms.
- Nothing offensive. No bad language or prejudiced comments.
- Be respectful. Do not use ethnic slurs, discriminatory remarks, personal insults, obscenity, or engage in any similar conduct.
- Spirited and passionate discussions and debates are fine, but try to be respectful of others and their opinions.
- Spamming not allowed. All attempts at promoting or advertising other companies will be deleted.
The Novus International website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Novus International pages, or register with Novus International site, a cookie helps Novus International sites recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Novus International Web site, the information you previously provided can be retrieved, so you can easily use the Novus International features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Novus International websites you visit.
Novus International, Inc.
20 Research Park Drive
St. Charles, MO 63304, USA
U.S. toll free: 888-906-6887